General

Handy information to general topics.

17 articles

ArticleLast Updated
Restricted Access Error (Code: 567)Troubleshooting steps for users encountering a Tencent EdgeOne blockSep 16, 2026Read
How to Check Your Server SpecsView your server's allocated RAM, CPU, and storage limits from the panel.Sep 16, 2026Read
Exit Code 137Sep 16, 2026Read
Scrollbar Troubleshooting GuideThis guide explains how to troubleshoot scrollbar issues and what information to provide if the problem cannot be resolved.Sep 16, 2026Read
Network Error When Uploading FilesFix network errors when uploading files caused by folder uploads, file size limits, or node outages.Sep 16, 2026Read
Why You Can't Upload a Custom Server JARUploading a custom server.jar is not allowed on BaoHost for security reasons — use the Options tab to change your server software instead.Sep 16, 2026Read
Uploading Files Larger Than 10 GBSep 16, 2026Read
Is SFTP Available on BaoHost? SFTP has been removed — manage your server files using the Files tab in the panel instead.Sep 16, 2026Read
Exit Code 128 (Elytra Daemon)Troubleshoot Exit Code 128 caused by node outages or corrupted server files.Sep 16, 2026Read
Server Stuck on InstallationWhat to do if your server appears stuck on the installation screen and won't progress.Sep 16, 2026Read
Power Button / Console issuesFix unresponsive power buttons or power event errors on your server console.Sep 16, 2026Read
Preventing Server HibernationSep 15, 2026Read
How to Fix Out of Memory ErrorsFix out of memory errors by optimizing your server with Chunky or Kryptonite, adjusting settings, or upgrading to Bao+.Sep 15, 2026Read
How to Share Access to Your Server (Subusers)Invite other users to manage your server with specific permissions through the Users tab.Sep 15, 2026Read
"Unexpected Error" When Starting Your Server (Disk Full)Fix the unexpected error on server startup caused by running out of allocated disk space.Sep 14, 2026Read
Exit Code 1 (Elytra Daemon)Troubleshoot the Exit Code 1 crash error caused by misconfigurations, incompatible plugins, or node outages.Sep 14, 2026Read
Server Keeps Crashing — How to Identify the CauseIdentify and fix the cause of repeated server crashes using mclo.gs Crash Analysis or by checking your logs.Sep 14, 2026Read