Downloaded File Shows "File Was Not Available" Error

When downloading a backup or archive from BaoHost, you may encounter one of these errors:

• "File was not available"
• "Failed - Unknown server error"

This usually happens when your browser failed to fully complete the download, leaving behind an incomplete file.

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Fix: Rename the Incomplete File

If the download failed, your browser may have saved an incomplete file with a .crdownload extension (e.g., Unconfirmed 123456.crdownload).

1. Go to your Chrome downloads page (chrome://downloads) and find the failed download.
2. Note the original file name (e.g., backup-2024-01-01.tar.gz) — copy it exactly.
3. Open your Downloads folder and locate the .crdownload file.
4. Rename the file to the exact original file name you copied.
5. A prompt will appear: "If you change the file extension, the file might become unstable. Are you sure?" — click Yes.
6. The file is now renamed to .tar.gz and should be usable.

Note: BaoHost archives use the .tar.gz format. Make sure the renamed file ends in .tar.gz.